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I got Handicare Stairlift for my aging mother. They just
seem to be the closest to me and the most likeable. The
installation team was fabulous. So I'm also very impressed
with the stairlift. It has made my mother's life better by
100%.
My husband had a stroke and we decided to go to Gatti
Pharmacy in Indiana for a stairlift. A rep came down and
explained all the Handicare Stairlift features. And about
five days after, we have our stairlift. The workmen were
here in and out in a day and they cleaned up after
themselves. They were wonderful and very thoughtful. They
made sure we understood every feature before they left. Our
straight stairlift is nice and the cost is very reasonable.
It’s a little tight, but we can get around it. We both use
it every single day and we enjoy it very much.
Original review: Aug. 2, 2018
My husband is handicapped
about going up and down the steps and because we were afraid
of him falling, we needed a stairlift for mobility. The
other stairlift providers said that my stairway was too
narrow and they wouldn’t put one in for me, so I went with
Handicare and bought the straight stairlift. Interacting
with the reps during the sales visit was excellent and they
were all super people to work with. The two installers who
came were also super. They couldn’t do enough to make us
comfortable and help us out. The Handicare stairlift is
perfectly good and we love the way it works. The quality is
very good and it's worth it.
My son is in a wheelchair so we decided to purchase a
stairlift. Handicare Stairlifts has good reviews and they
were responsive when I called them. The rep came out twice
for the sales visit and he told me all my different options.
He was very responsive and forthright with me about what my
options were and he was thorough and upfront about what
would work best and what wouldn't. Then I made an
appointment and went to the office, and he showed me all the
different options. Overall, he did a good job. We had a
straight stairlift installed and its quality is pretty good.
How it fit into our stairwell was as good as it could be,
given the space that we were working with. The stairlift was
an expensive purchase and it was not covered by insurance,
but it has been great and it has made it easier to get my
son around. I was very pleased with our experience with
Handicare Stairlifts.
Original review: Aug. 3, 2018
My legs got worse and I
couldn’t do steps. I tried going up with the kids helping me
for a while, but it was too much of a struggle. So, I
figured stairlifts are worthwhile. I got one from Handicare
and their sales visit was all good. I got the straight one
and its perfect for my stairwell. Its ride is very fluid and
I’ve no trouble with it.
I'm on oxygen, and it was hard to get up and down the
stairs. I bought a straight, indoor stairlift from
Handicare. They were a little cheaper than other providers.
Handicare's rep was a really nice person, very personable
and nice to work with. I appreciated that she came, saw what
I needed and didn't try to sell the most expensive thing to
me. The installers were super and really nice people, too.
They really cared about what they were doing and they showed
me how to use the stairlift. The stairlift is great.
Everything folds up if somebody needs to get past it. I've
had it since May and it has made my life a whole lot easier.
Before, I just really stressed about having to go downstairs
and, now, I don't.
Handicare stairlift was expensive, but I got it on sale at
20% off so it saved me quite a lot of money. The rep went on
a sales visit and did a good job personally. They told us
everything we needed to know about it. The guy who installed
it was very pleasant and informative, too, and he was
finished in one day. The stairlift is of good quality. We've
got one of the fold-up arms that come up. It was pretty easy
to fold up myself. I got problems walking up and down the
stairs so I got a stairlift, but I still go up and down the
stairs myself as much as I can. I use the stairlift when it
is necessary.
Using the Handicare stairlift has been helping and making a
big difference in the life of my elder who needed a
stairlift. A rep showed up and he was very nice, and he
showed me the steps in getting the stairlift. We gave him
the measurements of our stairs and then he ordered the unit.
We got a curved stairlift from them. Then the installers
came on time and they installed it, and they did a
demonstration on how to use it. We've got wide stairs
upstairs and it fits okay into the stairwell. The stairlift
is expensive but its quality is good.
Original review: July 25, 2018
I’m an amputee and my one
leg and my arm were giving out from going up and down the
stairs of the house I had before. Then when we bought a new
house, everything is on one floor, but it has a garage and a
bonus room, which I made into a music room. So I had two
Handicare stairlifts put in to make it easy for me to use
the stairs. The sales representative was a good guy. You
couldn't get a better salesperson than him. He made a
special appointment on a Saturday for us and he said he
wouldn’t be comfortable selling me one until I tried it. So
we tried a few of his different stairlifts. Then the
technicians put the straight stairlifts in the next day.
After it got finished, they showed us how it worked and
explained what to do if the power went out.
The very next day, one of
the stairlifts got a short in it and it wouldn’t stop
beeping. The guy wanted to come right then, but it was late
in the evening so we told him not to. But he was here at 8
o’clock the next morning to fix it. He found out that
something was pinching a wire in the chair and would cut a
wire the way it was made. He said he was gonna write it up
that this pair of new chairs had a flaw and he even went and
fixed the one that didn't need to be fixed, so it wouldn't
happen to it. Other than that, it’s easy for me to get in
and out of the stairlift and it’s quiet. A lot of times, I'm
up during late at night and my wife doesn't even hear me
when I ride that thing up the steps. I love both of my
Handicare stairlifts. And I would recommend them to anybody.
My wife has fallen down the
steps and injured herself seriously. We live in a two-story
house and had to have a stairlift installed. I used to work
for the company, a local dealer, that sells Handicare
stairlifts. It was after I was let go that I knew that there
were a lot of people that serviced handicaps with their
oxygen tanks. I talked to John and he mentioned a few or
higher-end models, but we settled for what he suggested,
which was Handicare. I trusted him and I got the stairlift.
I personally know the
installation team and they were good. We have a straight
stairlift installed and it's tight. The space was narrow and
the steps were steep. According to them, we only had an inch
or two to spare. That aside, the stairlift is great for my
wife. I like the quietness of the stairlift and also that it
has remote controls. It has the feature that lets it fold-up
at the bottom which is nice. Also, the cost was adequate and
it was right where I thought it should be. Plus, if we ever
move out of here, the stairlift will be a good sales
feature. Overall, I'm highly satisfied and would recommend
Handicare to others.
Original review: March 2, 2018
We have elderly people
living with us and they needed the lift. We got feedback
online and from some other people that had bought
stairlifts. It seems like Handicare's reputation and quality
was better than some of the other ones out there. The rep I
dealt with was excellent as far as explaining to us what it
was, what we are getting and what was involved. We have a
turned staircase in the house so the stairlifts are required
to be ordered. He had recommended that he could put a
straight line in for us while the other one was on order so
we get us at least most of the stairs down. He even did that
while we were waiting for the custom built ones and it took
six weeks to get it. He always gets back to me and kept me
posted on what was happening. He represented well and did a
good job.
The installer did a
professional job and the installation looks fine. The
stairlift looks well-built and I'll be very happy if a year
from now it's still doing the same thing. In terms of the
cost in relation to the quality, it is very competitive. We
had it for two weeks and so far it seems to do the job.
We’ve been very happy so far and I would tell a friend not
to hesitate to use Handicare.
I have lung cancer so I needed a stairlift. I like
Handicare's price so I bought a straight type unit from
them. Their installation team was nice and showed me
everything about the stairlift, how it works and where its
batteries were. It's good and it has saved me steps. I
haven't had the unit that long but I really like it. I had a
good experience with them.
I needed help getting up
the stairs, and the occupational therapist that I was
working with at that time recommended Handicare Stairlifts.
I talked to the reps and they seemed reasonable and could
meet my needs pretty quickly. The straight stairlift that I
got is as compacted as I imagined it should be, and it fits
fine inside of the stairwell. We had to decide whether or
not to take the rails on both sides of the stairs, and we
decided to take one rail out so we could put the stairlift
closer to the wall. But I still want to install a rail
that's more pressed to the wall behind that, so that we
could still have rails on both sides. The quality of the
stairlift is okay, the ride is pretty good and I feel safe
enough. I'm also not falling down the stairs anymore, which
is its major feature.
However, I was a little
concerned at first because our stairlift is quiet going down
but coming up, where it's more underloaded, it hums a little
more. The stairlift that we tried out in the store was a
little quieter going up. I had the technicians come out to
look at my stairlift, but they didn't think anything was
wrong or unusual. They just put a bit more lubricant on it
to make sure the noise is bearable. The model that we got
has the post of the seat on one side, and it extends out
over the seat. I'm a little worried that it will sag at the
end of that seat, but it hasn't so far. That model was also
the more inexpensive version. They didn’t have another
option and I didn't want to wait, so it was the one we had
to choose. The Handicare stairlift has been worth a peace of
mind and I would recommend them.
Original review: Nov. 25, 2017
My wife keeps having
trouble going up the steps so I called Walnut Medical and
Handicare was what they handled. I paid $3100 and the
stairlift seems to be working good. It's predominantly for
my wife but if it's sitting there and I have to go up for a
reason, I jump on it and go too. But if we don't want to use
it, we can also walk up the steps easily because the seat,
footrest and both arms go up. The staircase is straight shot
here and as far as that goes, the Handicare stairlift can't
be beat.
Original review: Nov. 20, 2017
My mom's all set and happy
with Handicare Stairlifts. She has COPD and she can't get up
and down the stairs. Somebody had a used Handicare stairlift
that was available through Adaptech and that one was less
expensive so we got her that for her. It's the straight
option stairlift and it's perfect. The quality is very nice,
it rides well and it’s not noisy.
I couldn't walk up the steps anymore. My daughter had
Handicare installed for the steps, straight up. It's good
quality, and regarding the noise level, I can hardly hear
it. I'm safe and it's made it easier for me to go upstairs
to my bedroom and my bath. It's also good that it’s got a
remote and I would recommend Handicare if others needed a
stairlift.
Handicare was recommended to us by people who had done it.
The representative who helped with our purchase was very
informative and covered all of the questions that we had
about it. He also did the installation and he did fine, only
took about two hours. Overall, Handicare has good people,
good price, and it's a good equipment.
Original review: April 27, 2017
I was researching
stairlifts for my wife and when I was reading the history of
Handicare, they seemed to be a company with a good
background and it gave me the trust in calling them up.
There were two people I dealt with. Edward was the person
who installed the stairlift. A second person came towards
the end to give him a final assist. Both were very
knowledgeable and helpful. It was a positive experience. My
wife goes well with the stairlift and I’m amazed that I can
get up and down the stairs without any trouble. The results
that were achieved were beyond our expectations.
Original review: April 5, 2017
I ordered in November and
it was install January 3, 2017. I had problems with the
delivery day but they managed to have it delivered in time.
Great customer service and a great job done by the Orlando
office. This was installed for my mother-in-law who happens
to be 95 years old and I live on the second floor. It was a
blessing for her to be able to come up and down with ease.
It was the best three months she had living in Florida for
the winter season. I'm hoping she makes it again next year
and next year and next year. If not then it was worth every
penny to see the joy in her face. Again Handicare great job
on your services and your effort in coming through to get
this installed in a timely manner.
Handicare was willing to come out to the house right away
and give an estimate. Interactions with their sales reps
were good, as well. They were fast and knew everything about
their product. The installer was also great and
knowledgeable. I really like the stairlift. It’s like having
an elevator to get to the second floor.
I just had gone through two
back surgeries so I was struggling to get up the steps but
thanks to Handicare, I'm getting up and down the stairs now.
I found the company through the ConsumerAffairs' site and
their free-form stairlift conformed to our stairwell much
better. During purchase, a young man designed a program
which was very good. They have a computer-aided design
system that let us put down little markers and they can
calculate the chair lift/chair slope for the rail all the
way up. I could see a computer-generated illustration of
what it looks like in our stairwell or how much of the
stairwell it takes up. Also, the product's made separately
in Holland, assembled and tested, before it comes here to be
put in.
One guy started
installation then another joined him later on. I let them
have their space because they had a lot of parts to put
together and they did it well within the time that they said
they would when it got here. And it works. The chair is
self-centering even if we have vicious slope changes. We
have a two-run staircase with a one-step well halfway up.
So, the chair has to go up, level out, change, and then
guide itself into a climb to get up. It pulls down around
the bottom of the stairwell all the way into a parking
place. It’s perfect and our landing is big enough that it’s
far enough away from the stairwell that I don’t lose any
traffic to it. And it folds out of the way, too. So far, I
would recommend Handicare. Their system, though a bit more
expensive than the others, fits our needs better.
I did a lot of research
after I had already committed to another company. I’ve read
some of the comments about their chairlift and they were
negative. So I looked up the number one stairlift in Florida
and the one for Handicare came up. It was good that I did
that because I know I’m happier with the stairlift that I
bought from Handicare than I would have been with the other
one. Handicare has a lifetime motor guarantee and their
extended warranty also was beneficial.
The representative was
great, courteous, professional and knowledgeable about the
product. The explanation of the product and the warranties
and the features sold me. The installation of the product
was really quick and the installer did a very professional
job too. He had given me a step-by-step on how they did it
because my husband was very concerned. We just put new
carpet in, and the installer was explaining exactly where he
would put it and how it’d look against the wall and some
extra safety tips.
I feel very secure on the
stairlift and it’s comfortable. I can now get upstairs and
be with my family. I’m very satisfied with Handicare. I
would definitely recommend it to anybody who had any stairs.
As a matter of fact, my husband is thinking of putting one
outside for me ‘cause I haven’t been able to go back down
off our deck for the last four years.
Our experience with
Handicare Stairlifts has been very good and very efficient.
It was the most accessible from where we live at the time
that we got it and the rep who assisted us with our purchase
was fabulous. He was very personable and very knowledgeable,
and answered all our questions. He did not try to push for
us to get it. He just explained the different options and
was very helpful. He was very clear about the warranties as
well. He also told us that we can remove it if we ever sell
the house and take it with us which was a revelation that I
hadn't even thought about.
When the chair tilted when
my husband tried to get out of it a couple of days ago,
Handicare sent someone out this morning and he knew exactly
what the problem was. It had something to do with a bolt and
he fixed it immediately. He came early and was efficient.
Handicare has made my husband's life a lot more enjoyable.
The stairlift is convenient for him. It gets him up to our
second floor without him struggling up the stairs, which was
becoming harder and harder for him.
I liked the price of Handicare compared to another provider
so I purchased from them. Their sales rep was very nice,
informative, and helpful. He took his time to explain and
went all out his way, so we really appreciated that and he
was more impressive than the rep from another provider. That
same guy took care of the installation. He showed us how to
use the stairlift, made sure that we use a safety belt. He
also showed us the paperwork in case we wanted a tax return.
We felt like he had our best interest in mind and we were
grateful for his service. If ever we wanted to take the
stairlift out or move it or give it back, they can help us
do all of them. I love it. I could just sit in the chair and
press the button to go up, and I don’t have to worry about
taking up the flight. Overall, they were very good. When we
asked for assistance, they came and did the job right away.
I did a search for stair
lifts and I like Handicare Stairlifts' price and the lack of
negative comments and rip-off so we went with them. We had
several companies who gave us a call and tried the hard sell
on us even though we told them we weren't interested. We
compared what was offered by different companies and
Handicare was by far, the most reasonable, not only on price
but also in their presentation of the material. Also, our
interaction with their reps has been a very good experience.
Their installation team was
fine. However, there’s a two or three inch gap between the
lift installed and the wall going up the stairs. My wife
thought that it should have been a bit closer but I don't
blame them because they asked me whether that was okay for
me when putting it in and I said it's okay. But she would
have liked it to have been a few inches closer to give us
more room on the stairs. Nevertheless, it looks good and it
operates very well. I've used it quite often since it was
installed and it's a good system. Overall, it was a very
pleasant experience and I appreciated their professionalism.
When we called Handicare, their people came the next day to
talk and it didn’t take long at all. Their installers were
very quick and they cleaned up after themselves. They talked
to my son about how to operate it. The sales rep also came
back and worked with me afterwards because I felt panicky
when I was on the stairlift. He was a great help to me. I
feel much safer and I’m no longer panicky on it. I was
having difficulty on the steps, but now the stairlift helps
me stay in my own home.
I needed a stairlift and found Handicare online. I visited
them, and the owner was really nice and answered all my
questions. The purchase was a pretty quick transaction. The
Handicare stairlift works great, no problems with it. I feel
confident that Handicare would be there if anything goes
wrong. Also, I like that it's a local company. Overall,
Handicare Stairlifts met my needs very well.
My previous stairlift died so I replaced it with a Handicare
Stairlift. This new one is working beautifully and its
installation was pretty simple. The team that did it was
courteous and cleaned after themselves. A guy from Handicare
has repaired stairlifts at my house as well as my mother's,
and he was excellent. Actually, we're in line to get one
exactly like my mother's and overall, our experience with
Handicare Stairlifts has been very satisfying.
We had nothing but good experience with Handicare's reps and
installers. And we're very pleased with everything
associated with the stair lift. The up and down feature
worked well for my husband.
I purchased a Handicare stairlift about 18 years ago for my
mother. I have one now and I’m enjoying it very much. It’s a
wonderful thing because it makes it easier for me to get
from one level of my house to the next. Plus, it gets what I
need like my groceries up to my second level. Not to
mention, the Handicare representative was helpful. He came
out because my stairlift was broken and he secured me a new
one. He knew what I needed and installed it in a timely
manner.
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